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Returns & Refund Policy

At Oh My Socks, we want you to love what you wear. If something isn't quite right, our 14-day return policy has you covered.

✅ Return Eligibility

  • Returns must be requested within 14 days of receiving your order.
  • Items must be unworn, unused, with tags intact, and in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required.

📬 How to Start a Return

To request a return, email us at support@ohmysocks.shop. If your return is approved, you'll receive:

  • A return shipping label
  • Instructions on how and where to send your item

Note: Returns sent without prior approval will not be accepted.

📦 Damaged or Incorrect Items

Contact us immediately at support@ohmysocks.shop if your item is damaged, defective, or incorrect.

🔁 Exchanges

The fastest way is to return the item you have and place a new order once your return is approved.

💸 Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method.

Free shipping Free shipping on orders of $30 or more
Customer service Our support team is available 24/7
Hassle-Free Returns No worries! We offer a 14-day return policy.
Secure payment We accept all major cards and secure payment options