Returns & Refund Policy
At Oh My Socks, we want you to love what you wear. If something isn't quite right, our 14-day return policy has you covered.
✅ Return Eligibility
- Returns must be requested within 14 days of receiving your order.
- Items must be unworn, unused, with tags intact, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required.
📬 How to Start a Return
To request a return, email us at support@ohmysocks.shop. If your return is approved, you'll receive:
- A return shipping label
- Instructions on how and where to send your item
Note: Returns sent without prior approval will not be accepted.
📦 Damaged or Incorrect Items
Contact us immediately at support@ohmysocks.shop if your item is damaged, defective, or incorrect.
🔁 Exchanges
The fastest way is to return the item you have and place a new order once your return is approved.
💸 Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method.